Insights That Inspire Action

Case Studies
Max Life Insurance integrated WhatsApp Flows into its customer engagement strategy to streamline key journeys like policy servicing, premium reminders, and lead generation.

Max Life Drives Growth with Automated WhatsApp Flows

Tira introduced a Generative AI-powered chat assistant on its platform to provide personalized beauty recommendations to customers.

Tira Uses Gen AI to Guide Smarter Beauty Purchases

Eureka Forbes, a pioneer in home health and hygiene solutions, integrated a WhatsApp-based AI chatbot to streamline and modernize its customer service operations.

WhatsApp Chatbot Powers Smarter CX for Eureka Forbes

Cars24 integrated WhatsApp Business API to build a conversational sales funnel that supports users across their entire car-buying journey—from inquiry to final purchase.

Cars24 Boosts Sales with WhatsApp Conversations

Latercase integrated a WhatsApp-based conversational assistant to enhance how users discover the right phone case and get quick support.

Latercase Simplifies Buying with Guided Product Discovery

PepsiCo’s largest global franchisee adopted WhatsApp Business Platform to offer fast, reliable support to its vast network of dealers and distributors.

PepsiCo Franchisee Streamlines Support with WhatsApp Chat

The MedAssist AI system uses a Natural Language Processing (NLP) chatbot integrated into the clinic’s website and WhatsApp channel.

MedAssist AI – Healthcare Triage Automation

CEAT, a leading tyre manufacturer, adopted WhatsApp Business API to create a seamless lead generation funnel that offered customers a convenient and interactive way to explore products and book services

CEAT Delivers Better Leads with WhatsApp Innovation

StarHub partnered with Haptik’s AI-powered conversational platform to create a seamless, omnichannel support experience across WhatsApp, website chat, mobile app, and Facebook Messenger

StarHub Delivers Omnichannel Support with Sozhaa

UrbanLogix uses an AI-powered predictive analytics engine to streamline logistics operations across urban regions.

UrbanLogix – Predictive Analytics for Logistics

NovaLearn’s platform uses an AI-based adaptive learning system that personalizes the learning experience for each student.

NovaLearn – AI-Powered EdTech Tutoring

The EcoStore platform uses a machine learning recommendation engine that analyzes user behavior, such as browsing history, purchase frequency, and seasonal trends

EcoStore – Smart Product Recommendation Engine

Fashion Factory integrated Meta's Click-to-WhatsApp Ads into its digital marketing strategy to directly connect ad viewers with the brand’s WhatsApp chat.

Fashion Factory Boosts Engagement with Click-to-WhatsApp Ads

We provide customized solutions tailored to the specific needs and goals of their clients. This can include website development, mobile app development.

Jio Fiber Simplifies Support with WhatsApp Chatbot

CASH E, one of India’s top digital lending platforms, integrated WhatsApp Business API to enable instant, paperless credit disbursal through chat.

Instant Lending Made Easy: CASH E’s WhatsApp Success

We provide customized solutions tailored to the specific needs and goals of their clients. This can include website development, mobile app development.

Smarter AV Navigation: Google Teams Up with AI Startup

We provide customized solutions tailored to the specific needs and goals of their clients. This can include website development, mobile app development.

Changing the Game: Mumbai Indians & Fan Experience

Furlenco, India’s leading furniture rental platform, introduced FurBot, an AI-powered chatbot on WhatsApp, to provide instant and seamless customer support.

FurBot: Furlenco’s Smart Move to Simplify Customer Service

Zoop partnered with WhatsApp to offer a seamless food ordering experience for train passengers across India.

Zoop Simplifies Train Meals with WhatsApp Orders

Blue Dart implemented a WhatsApp-based chatbot to simplify and speed up delivery communications with customers.

WhatsApp Bot Boosts Blue Dart’s Delivery Efficiency & ROI

We provide customized solutions tailored to the specific needs and goals of their clients. This can include website development, mobile app development.

AI Drives 30% Higher Retention for Travelxp

Tira introduced a Generative AI-powered chat assistant on its platform to provide personalized beauty recommendations to customers.

Transforming Insurance CX Through Smart Solutions

To prepare for the massive surge in user activity during IPL 2018, Dream11 implemented a WhatsApp-based customer support solution powered by automation.

30x Support Expansion: Dream11’s IPL 2018 Success

Tira introduced a Generative AI-powered chat assistant on its platform to provide personalized beauty recommendations to customers.

Trusted Pharmacy Netmeds Achieves 99% FRT Improvement

IIFL, a leading financial services company, partnered with Haptik to deploy an AI-powered omnichannel customer engagement solution across WhatsApp, website chat, and mobile platforms.

IIFL Delivers Seamless CX with Sozhaa Omnichannel AI

Hero Electric integrated a WhatsApp-based conversational assistant to streamline and personalize their lead generation process.

Hero Electric Boosts Lead Generation via WhatsApp

Linden Lab, the creator of immersive virtual environments like Second Life, partnered with Sozhaa to enhance its customer experience through AI-powered conversational automation.

Linden Lab Elevates Digital Experience via Sozhaa

Jio partnered with Sozhaa to deliver a smart, scalable customer support solution across channels like WhatsApp, mobile app, and web chat.

Jio Elevates Customer Experience with Sozhaa

To simplify credit repayment and elevate customer satisfaction, a leading credit lending brand implemented a WhatsApp-based conversational interface.

Powering Instant Payments & Better CX in Credit Lending

Equinox partnered with Sozhaa to automate and streamline their lead generation process using AI-driven WhatsApp engagement.

Equinox Witnessed a Lead Generation Boost Powered by Sozhaa

We provide customized solutions tailored to the specific needs and goals of their clients. This can include website development, mobile app development.

Smarter AV Navigation: Google Teams Up with AI Startup

UrbanLogix uses an AI-powered predictive analytics engine to streamline logistics operations across urban regions.

UrbanLogix – Predictive Analytics for Logistics

NovaLearn’s platform uses an AI-based adaptive learning system that personalizes the learning experience for each student.

NovaLearn – AI-Powered EdTech Tutoring

The EcoStore platform uses a machine learning recommendation engine that analyzes user behavior, such as browsing history, purchase frequency, and seasonal trends

EcoStore – Smart Product Recommendation Engine

The MedAssist AI system uses a Natural Language Processing (NLP) chatbot integrated into the clinic’s website and WhatsApp channel.

MedAssist AI – Healthcare Triage Automation

Zoop partnered with WhatsApp to offer a seamless food ordering experience for train passengers across India.

Zoop Simplifies Train Meals with WhatsApp Orders

Blue Dart implemented a WhatsApp-based chatbot to simplify and speed up delivery communications with customers.

WhatsApp Bot Boosts Blue Dart’s Delivery Efficiency & ROI

We provide customized solutions tailored to the specific needs and goals of their clients. This can include website development, mobile app development.

AI Drives 30% Higher Retention for Travelxp

Fashion Factory integrated Meta's Click-to-WhatsApp Ads into its digital marketing strategy to directly connect ad viewers with the brand’s WhatsApp chat.

Fashion Factory Boosts Engagement with Click-to-WhatsApp Ads

Max Life Insurance integrated WhatsApp Flows into its customer engagement strategy to streamline key journeys like policy servicing, premium reminders, and lead generation.

Max Life Drives Growth with Automated WhatsApp Flows

Tira introduced a Generative AI-powered chat assistant on its platform to provide personalized beauty recommendations to customers.

Tira Uses Gen AI to Guide Smarter Beauty Purchases

Eureka Forbes, a pioneer in home health and hygiene solutions, integrated a WhatsApp-based AI chatbot to streamline and modernize its customer service operations.

WhatsApp Chatbot Powers Smarter CX for Eureka Forbes

We provide customized solutions tailored to the specific needs and goals of their clients. This can include website development, mobile app development.

Changing the Game: Mumbai Indians & Fan Experience

Furlenco, India’s leading furniture rental platform, introduced FurBot, an AI-powered chatbot on WhatsApp, to provide instant and seamless customer support.

FurBot: Furlenco’s Smart Move to Simplify Customer Service

We provide customized solutions tailored to the specific needs and goals of their clients. This can include website development, mobile app development.

Jio Fiber Simplifies Support with WhatsApp Chatbot

CASH E, one of India’s top digital lending platforms, integrated WhatsApp Business API to enable instant, paperless credit disbursal through chat.

Instant Lending Made Easy: CASH E’s WhatsApp Success

CEAT, a leading tyre manufacturer, adopted WhatsApp Business API to create a seamless lead generation funnel that offered customers a convenient and interactive way to explore products and book services

CEAT Delivers Better Leads with WhatsApp Innovation

StarHub partnered with Haptik’s AI-powered conversational platform to create a seamless, omnichannel support experience across WhatsApp, website chat, mobile app, and Facebook Messenger

StarHub Delivers Omnichannel Support with Sozhaa

Cars24 integrated WhatsApp Business API to build a conversational sales funnel that supports users across their entire car-buying journey—from inquiry to final purchase.

Cars24 Boosts Sales with WhatsApp Conversations

Latercase integrated a WhatsApp-based conversational assistant to enhance how users discover the right phone case and get quick support.

Latercase Simplifies Buying with Guided Product Discovery

PepsiCo’s largest global franchisee adopted WhatsApp Business Platform to offer fast, reliable support to its vast network of dealers and distributors.

PepsiCo Franchisee Streamlines Support with WhatsApp Chat

Tira introduced a Generative AI-powered chat assistant on its platform to provide personalized beauty recommendations to customers.

Transforming Insurance CX Through Smart Solutions

To prepare for the massive surge in user activity during IPL 2018, Dream11 implemented a WhatsApp-based customer support solution powered by automation.

30x Support Expansion: Dream11’s IPL 2018 Success

Tira introduced a Generative AI-powered chat assistant on its platform to provide personalized beauty recommendations to customers.

Trusted Pharmacy Netmeds Achieves 99% FRT Improvement

IIFL, a leading financial services company, partnered with Haptik to deploy an AI-powered omnichannel customer engagement solution across WhatsApp, website chat, and mobile platforms.

IIFL Delivers Seamless CX with Sozhaa Omnichannel AI

Hero Electric integrated a WhatsApp-based conversational assistant to streamline and personalize their lead generation process.

Hero Electric Boosts Lead Generation via WhatsApp

Jio partnered with Sozhaa to deliver a smart, scalable customer support solution across channels like WhatsApp, mobile app, and web chat.

Jio Elevates Customer Experience with Sozhaa

To simplify credit repayment and elevate customer satisfaction, a leading credit lending brand implemented a WhatsApp-based conversational interface.

Powering Instant Payments & Better CX in Credit Lending

Linden Lab, the creator of immersive virtual environments like Second Life, partnered with Sozhaa to enhance its customer experience through AI-powered conversational automation.

Linden Lab Elevates Digital Experience via Sozhaa

Equinox partnered with Sozhaa to automate and streamline their lead generation process using AI-driven WhatsApp engagement.

Equinox Witnessed a Lead Generation Boost Powered by Sozhaa

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